Terms & Conditions

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Welcome to QivoIQ. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using any services provided by QivoIQ, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services Description

QivoIQ provides data intelligence, AI solutions, continuous monitoring, analytics dashboards, revenue assurance, innovation advisory, and training services as described on our website.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when required
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to disrupt or interfere with our services
  • Comply with all applicable laws and regulations

4. Intellectual Property

All content, features, and functionality available through our services, including but not limited to text, graphics, logos, and software, are the exclusive property of QivoIQ and are protected by intellectual property laws.

5. Payment Terms

For paid services, payment terms will be specified in your service agreement. Unless otherwise stated, all fees are due upon receipt of invoice and are non-refundable.

6. Limitation of Liability

QivoIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, whether in an action in contract, tort, or otherwise, arising out of or in any way connected with the use of our services.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Indemnification

You agree to indemnify and hold harmless QivoIQ and its affiliates, officers, agents, and employees from any claim, demand, or damage, including reasonable attorneys' fees, arising out of or related to your use of our services or violation of these Terms.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:
legal@qivoiq.com